Common questions
A $499 read on where your revenue is going, built from your own order history. You upload the data and we send back three findings.
The report ranks and explains the twelve largest in each list, and a spreadsheet carries every remaining account, so nothing is left out. Then both of us take you through it on a sixty-minute call.
Your order export from whatever system holds it, covering the last 24 months. One row for each product ordered, not one row per customer. It needs to show which customer each order belongs to, when it happened and how much it was. Nothing older, because it slows the upload down and does not change what we find. You also answer a short questionnaire about your business. More than one file is fine if your orders sit in more than one system, and if the upload gives you trouble you can email the file to [email protected] instead.
Revenue Sync Labs never sees your customer names, because you replace them with ID numbers before you upload anything. You keep the list that matches each number to a name, and your Map comes back using the same numbers. A short video walks you through doing the replacement.
Tell us before you spend an afternoon on it. We have pulled these files out of most systems. If the upload itself is the problem, email the file to [email protected] and we will take it from there. If what you send cannot be read, we tell you exactly what is missing and ask once. If we still cannot build your Map, we refund the $499.
Revenue Sync Labs refunds the $499 if the Revenue Map does not identify at least $4,990 in recoverable or at-risk revenue, and you keep the Map and the recommendations either way. We guarantee finding it. We do not promise you will collect it. That part is work, and whether to do it is your decision.
Most people take about an hour, and the questionnaire is fifteen minutes of that. There are two short videos, one on pulling your data and one on replacing your customer names with ID numbers. You do not have to watch them, but if you have never pulled an export before they will save you more time than they take.
You go to a page with the tutorial videos and the questionnaire. You send us your questionnaire and your file. You receive the link to book your call, and the earliest slot is seven days out, which is the time we need to build your Map properly. Your Map reaches you twenty-four hours before the call. On the call, we take you through each finding and build the plan with you.
No, the Revenue Map is a standalone purchase and nothing about it commits you to working with Revenue Sync Labs afterwards. The Map is yours to keep and act on. If you decide to work with us later, your $499 is credited in full against it.
Three levels, each one running our Revenue Generator System inside your business. It has three parts: Pipeline Revival wins back accounts that stopped or never started, Speed to Lead gets a person to every new inquiry fast, and Revenue Continuity moves accounts buying one product onto two. Which parts we run depends on what your numbers said, and we work that out together on the call.
Revenue Sync Labs asks for a three-month commitment at every level, and after that it is month to month. Three months is how long it takes to build something and see whether it produced.
Revenue Sync Labs carries the 90-Day Implementation Guarantee on our two higher levels. If we miss a milestone, we keep working at no extra charge until it is delivered. The clock pauses while we wait on your data, your access, or a decision from you. The entry level does not carry this guarantee.
We do. Both of us are on every engagement. That is why we take one or two new clients a month.
Revenue Sync Labs specializes in consumable and professional supplement brands doing $3M and up, selling through wholesale, practitioners, retail or subscription. We have found that what we do applies to many businesses outside that market, because the same four leaks turn up anywhere customers are supposed to come back and some of them stop.
No, Revenue Sync Labs does not replace people. Every system we build is run by your team, not by us. What gets automated is the repetitive part, the chasing and the checking. Your people keep the judgment calls and the conversations. Your team gets better, not smaller.
Revenue Sync Labs will tell you when a free tool is the right answer, and sometimes it is. A tool summarizes the file you hand it. It does not know which of your accounts is overdue, what each one is worth to you a year, or who to call first. That comes out of your order history.
The Revenue Leak Calculator and The Four Leaks Guide are free and work at any size. The Revenue Map is built for brands doing $3M and up, where 24 months of order history holds enough for the numbers to stand up. If you are under that, we would rather tell you than take your $499 and risk disappointing you.
No special software is needed for the Revenue Map, because Revenue Sync Labs works from a plain export of your orders. If we work together after that, we build on the systems you already use wherever we can.
A small, non-technical team is what the Revenue Map is built for, because Revenue Sync Labs only needs one export and a short questionnaire from you. Two short videos cover pulling the data and replacing the names.
Revenue Sync Labs uses AI to help analyze the data you send and inside the systems we build for you. For the Revenue Map, your customer names are replaced with ID numbers before you upload, so no customer's name reaches us or any AI tool. If we work together after that, we go through how your data is handled before we start.
Tell us what you sell and how often people buy it again. We will look at it and tell you whether we can help.
Tell us about your business